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Solutions

Online transactions that make a difference.

CHANGE YOUR OPERATIONAL PERSPECTIVE AND REACH THE GOALS OF YOUR CREDIT UNION.

ONLINE OPERATIONS THAT MAKE ALL THE DIFFERENCE.

Nowadays, your personnel and your clients require the agility to provide fast and efficient services that are also SIMPLE.

At HDC we provide a variety of online operations designed towards that purpose and aimed at taking your credit union to the next level.

Banking Systems

NCUS is the most complete solution for automating services for credit unions.

Cashier Area

  • Savings accounts
  • Loans
  • Cashier control and balancing

Loans
Applying for a loan has never been easier!

  • ALAS – Automated Loan Application System
  • Electronic application
  • Loan issuance
  • Mortgage loans

Accounting
Organize, total, and balance with one simple and secure operation.

  • Accounts payable
  • Roster
  • Bank reconciliation

Computer Center
Process, store and manage all your cooperative's data with computer systems that maximize efficiency.

  • NaviCoop and VeraCoop Disbursement
  • Account statements

Administration
We guarantee streamlined and secure administrative processes that facilitate your cooperative's operations.

  • Special Entry Registration
  • Exchange fund
  • Auxiliary, historical, and major general staff

Optional operations

  • Automated Teller Machines (ATMs)
  • Cash and Check Deposit (CDM)
  • Cashier Control
  • Current account
  • Home Banking
  • Laser Check (Troy)
  • OnBase
  • PagoCoop
  • Red de Cajeros
  • FonoCoop

Origination and ACH

It facilitates transactions between savings and credit cooperatives or to other financial institutions.

eLoans

Instant loan applications.

Whenever, wherever. With eLoans, the customer can apply via the internet at any time of day.

The process is simple and secure with the added benefit of immediate pre-approval. – eNCUS

eNCUS
The new way to enroll members in your cooperative HDC provides you with an eNCUS module so that the customer can become a member of the cooperative without having to visit your facilities.

eNCUS Web is available 24/7 and will help you attract more potential members to your cooperative. Fast and hassle-free!

Digital Banking Statements
Our Digital Banking Statement module allows credit union members to have easy, fast and convenient access to their bank statements, even if the account is inactive.

Phono Coop
24/7 telephone service for transactions such as transfers, cancellations, balance verification and more. All from the comfort of the home!

Photo Deposits
With this module, the credit union member can easily deposit checks just by taking a photo of the check, selecting the account and the amount. The system will notify and verify the transaction through eMail.

Home Banking
This system is available 24/7 so that credit union members can verify accounts, balances, access loan information, make payments and much more.

Mobile Coop
A convenient application that facilitates credit union members access to their accounts through the use of their mobile phones.

Shared Branch
Since we rely on a vast network of credit union institutions, Shared Branch lets the credit union member enjoy the convenience of making deposits, withdrawals and payments at any credit union institution within the COOP network. They can also perform transactions at any of the 5,000 points of service across the Island.

Data Analysis

Dashboards
A valuable tool of information that analyzes the state of your credit union through visual media outputs.

HDC Notifications
Instant notifications are received regarding any card purchase or transaction made so that credit union members can have better control of their accounts. This includes number of transactions and charges, from any mobile phone.

Text Notifications
Our text notification module keeps credit union members up to date on details regarding any valuable information such as changes in business hours, special events, assemblies, congratulatory notes and other.

WhatsCoop
The best way to streamline transactions for your cooperative's members is by integrating these features into the WhatsApp application. Through a dedicated chat, members can get answers to their questions, manage their accounts, check balances, make payments and transfers, and keep track of their cards. All in one place, quick and easy!

Cross-selling
Using advanced algorithms, partner habits and preferences are identified to create personalized and relevant offers based on their needs. A great way to increase sales and partner loyalty.

Sales and Automation

Helevtia CRM
This module automates many operations to streamline business processes. From claims to internal institutional protocols, Hevetia CRM ensures a systematic and organized workflow.

Sentinel
Sentinel is a platform that manages electronic content, centralizing documents and reports in one place for greater security. This simplifies processes at all operational levels, reduces costs, and promotes efficiency.

Corporate Products

On Base
A comprehensive solution for electronic document management, including document creation, organization, and control. This platform combines document administration, workflows, and image management, which can be shared among employees, business partners, suppliers, and customers.

Sage 100 ERP
Helvetia del Caribe is the leading provider of this advanced enterprise software solution for Puerto Rico and Latin America. Sage 100 ERP modules include General Ledger, Payroll, Accounts Payable and Receivable, Bank Reconciliation, Fixed Assets, Inventory, e-Business, and more. All modules are compatible with Microsoft platforms.

Ready to digitalize
your services?

We invite you to take the first step towards a brighter future by contacting us and letting us show you what we can do for the growth of your credit union or banking institution.

MORE COOPERATIVES AND FINANCIAL INSTITUTIONS TRUST HDC